Get in touch
Have questions or feedback? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our help center. We're constantly updating it with new information.
Response Time
We typically respond within 24-48 hours during business days. For urgent matters, please indicate so in your subject line.
Common Questions
- •For app download issues, check your app store connection
- •For login problems, try resetting your password
- •For event organizer inquiries, mention this in your subject
- •For partnership opportunities, provide details in your message
Request Account Deletion
We respect your privacy and give you full control over your data
Delete Your Connec8r Account
You have the right to request deletion of your Connec8r account and all associated data at any time.
1Delete Account In-App
The fastest way to delete your account is directly within the Connec8r app:
- •Open the Connec8r app on your device
- •Go to Settings from your profile
- •Scroll down and tap "Delete Account"
- •Confirm your decision
Immediate and Permanent Deletion
This action will instantly and permanently delete all your data including messages, events, likes, comments, profile information, email address, interests, and all other personal data. This action cannot be undone.
2Request Deletion via Email
If you're unable to access the app, you can request account deletion by:
- •Use the contact form above and include "Account Deletion Request" in the subject line
- •Provide your registered email address in the message
- •We will process your request and delete all your data within 48 hours
What Data Gets Deleted
When you delete your account, we permanently remove all of your personal data from our systems, including:
Data Retention Policy: We do not retain any of your personal data after account deletion. All information is permanently and immediately removed from our systems. We may retain anonymized, aggregated data for statistical purposes only, which cannot be used to identify you.